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DISCOVERING OUR COLLECTIVE LYT.

Systems Administrator
IT Help Desk and Network Administration
     
     Oklahoma City, OK​

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​About LYT Group  

LYT Group is an independent, Oklahoma based, full-service consulting and advisory firm dedicated to helping clients overcome challenges, innovate, and seize opportunities to strengthen their communities. We deliver tailored solutions across strategy, accounting and finance, operations, technology, artificial intelligence, and human resources. Our team brings deep expertise and a collaborative approach to every engagement, meeting clients where they are and delivering practical, high impact solutions. 

 

About the Role 

In this role, you will: 

  • Provide responsive technical support to end users across multiple client organizations, resolving hardware, software, connectivity, access, and MFA issues. 

  • Configure, image, deploy, and support laptops, desktops, and mobile devices in Windows and macOS environments. 

  • Manage and prioritize service tickets, meet defined SLAs, and communicate clearly with both technical and non-technical users. 

  • Support administration of client networks and systems, including Active Directory and Microsoft 365 environments. 

  • Assist with user account management, permissions, access controls, MFA, VPNs, and remote access solutions. 

  • Perform basic network troubleshooting involving IP addressing, Wi-Fi, VLANs, and connectivity issues. 

  • Apply updates, security patches, and endpoint protection tools while monitoring for issues and escalating complex problems appropriately. 

  • Provision accounts, devices, and access for onboarding; support secure offboarding and asset recovery. 

  • Participate in IT projects such as PC refreshes, system upgrades, infrastructure improvements, and client migrations. 

  • Maintain accurate documentation, asset inventories, and configuration records while contributing to standard operating procedures and knowledge base content. 

  • Identify recurring issues and recommend process or technical improvements to enhance service delivery. 

 

Strong candidates for this role typically demonstrate the ability to: 

  • Deliver consistent, high-quality end-user support across multiple client environments. 

  • Communicate technical concepts clearly and professionally to non-technical users. 

  • Balance urgency, accuracy, and customer service in a ticket-driven environment. 

  • Proactively identify issues, escalate appropriately, and follow through to resolution. 

  • Grow technical skills across networking, systems, and security while contributing to team standards and documentation. 

 

Qualifications 

  • High School Diploma or GED required 

  • 3+ years of experience in IT help desk or similar technical support role 

  • 2+ year of experience supporting and maintaining IT networks with a focus on performance, security, and availability 

  • Strong troubleshooting skills and a customer-service-oriented mindset 

  • Experience supporting Microsoft 365, Teams, and ticketing systems 

  • Familiarity with Active Directory, endpoint security tools, and MFA solutions 

  • Foundational understanding of networking concepts (IP addressing, Wi-Fi, VPNs) 

  • Industry certifications such as CompTIA A+, Network+, or Microsoft certifications 

 

Preferred Qualifications 

  • Associate or bachelor’s degree in IT or related field 

  • Experience working in a multiclient environment 

Work Schedule & Location 

  • Fulltime position 

  • Hybrid work environment based in Oklahoma City, OK  

  • Travel requirements less than 20% 

Compensation & Benefits 

  • Salary range: $65,000–$75,000, based on experience 

  • Health, dental, and vision insurance 

  • 401(k) 

  • Flexible Paid Time Off 

 

To Apply

Upload resume below. If you have any questions, contact HR@discoverlyt.com.

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Equal Employment Opportunity 

LYT Group is an Equal Employment Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. 

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Privacy Statement

By submitting your application materials, you acknowledge that the information you provide will be used solely for the purpose of evaluating your qualifications for employment with our company. Your resume, contact information, and any additional documents you choose to share will be reviewed only by individuals involved in the hiring process.

We do not sell or share applicant information with third parties, and your data will be retained only as long as necessary for recruitment and record‑keeping purposes. If you wish to update or withdraw your application at any time, please contact us at HR@discoverlyt.com

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